World class service and support
Whether you do it yourself or rely on the professional services of a Wascomat or Electrolux distributor, at one time or another you may need support for repairs or replacement parts. When you buy equipment through one of our authorized distributor, you'll enjoy the highest quality after-sales support services in the industry.
Technical Support
Our Technical Support Team is directed and managed by engineers with years of washer, dryer, and ironer technical experience. We can assist you with everything from routine maintenance questions to detailed wiring diagrams or software questions. In addition to having access to these engineering resources, we also have field engineers who can provide support for large or complicated installations.
Technical Support: 516-371-0700
Genuine Replacement Parts
Knock-off suppliers are interested in only one thing: offering the cheapest part they can to grab a piece of the market. The cost to you is inferior quality and short replacement part life.
Genuine Replacement Parts are:
- manufactured according to the engineering specifications provided by the designers to the supplier of the parts
- designed to work properly with the other components in the machine
- routinely inspected and tested to ensure that they comply with the engineering specifications and provide reliability and safety
- designed to maintain the energy efficiency of your machine
Knockoff replacement parts can compromise safety, putting people and property at risk. Don’t be fooled. Buy genuine replacement parts. They will cost much less in the long run.
Customer Care Specialists for Replacement Parts:
Our staff of experienced, well-trained customer care professionals are ready to help you identify correct part numbers, then process and ship your order to any destination. We maintain a comprehensive inventory of parts to help ensure prompt delivery. Our dedicated customer care replacement parts telephone lines have minimal wait times, allowing you to spend your valuable time running your business and operating your laundry.
Replacement Parts:
parts@laundrylux.com
www.wascomat.com
Telephone 516-371-2000
Fax 516-371-4029